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I will update this review once I actually receive what I ordered and paid for. I ordered both succulents AND wraps and only received the wraps. I understand that mistakes can be made, but what is frustrating about working with this shop is that when trying to resolve this problem I had to contact a customer service representative who then had to contact their manager. This is not a typical Etsy shop ran by the owner that you can directly solve issues with. I have been sending emails back and forth with a customer service representative and have YET to get an update as to when my missing succulents will be sent. I would be cautious ordering from here knowing that it's a larger company that has red tape in place when resolving issues. I hope I receive my order soon since my event is coming up.